Contact us.
For General Information
CONTACT@WAREHOUSELIVE.COM
(832) 767-0513
2600 TRAVIS ST.
HOUSTON, TX 77006
Frequently asked questions
1. Hours of Operations
Available seven days a week. Hours of Operation varies from events. See our ‘Calender’ for Upcoming Events
2. Dress Code
There is no strict dress code but we encourage people to dress appropriately depending on the event.
3. Age RequirementS
Please refer to the specific events for the age. Entry is permitted with proper ID only.
4. BAG POLICY
No large bags, backpacks, Camelbaks or bota bags allowed. All small bags and purses are subject to search
5. security & entry
By purchasing a ticket, you agree to submit to a thorough, TSA-style search, including emptying your pockets and bags, having all of your items examined, a full pat-down, and possibly removing your shoes. We reserve the right to refuse entry to anyone.
6. RECORDING EQUIPMENT policy
NO professional recording equipment for photo, video, or audio (no detachable lenses, tripods, big zooms or commercial use rigs)
7. Where do I park?
There are several pay lots to choose from in the area. Valet parking is offered at the front of the venue for a fee. Street parking options nearby as well.
8. ACCEPTABLE ID
Driver’s Licenses or other state photo identity cards issued by the Department of Motor Vehicles (or equivalent) or:U.S. Passport
U.S. Passport Card
U.S. Military ID
Permanent Resident Card
A foreign government-issued passport
Border Crossing Card
DHS-designated enhanced driver’s license
Transportation Worker Identification Credential (TWIC)
Unacceptable IDs Include
Temporary paper IDs issued by the DMV
Expired IDs
Birth certificate
Copies of any form of identification (Including pictures of ID)
School identification
9. PROHIBITED ITEMS
NO illegal substances
NO drugs or drug paraphernalia
NO pets
NO laser pointers
NO large chains or spiked jewelry
NO balloons, balls, inflatable balls or frisbees
NO stuffed animals or dolls (including plush backpacks)
NO outside food or beverages
NO weapons of any kind (includes guns, pocket knives, pepper spray, fireworks, etc.)
NO whistles, air horns, or other loud noise devices
NO eye drops
NO opened packs of cigarettes (sealed cigarettes ONLY)
10. Refunds
All tickets are final sale and cannot be exchanged or refunded. In the case of an event cancellation without a rescheduled date, a full refund will be automatically issued to each patron on the credit card used to purchase. By purchasing a ticket to this event, you agree to this purchase policy. Before purchasing your tickets, we urge you to confirm the title, time, and location of the event.
Still have a question? Send us an email at contact@riserooftop.com